Galen Therapy Centre

The world-leader in Canine Myotherapy education, treatment, and research
FREQUENTLY ASKED QUESTIONS

More information about what we do

We've tried to include as much information as we can on our website. But with everything we do, in terms of treatment, education and research there's a lot to talk about. We've included this FAQ section, just to provide a synopsis of what we do and how we do it, but also to answer questions that might not fit in elsewhere.

Of course, if you'd like to know anything at all you can always drop an email to mail@caninetherapy.co.uk or give our office a call on 01444 881 027. Please note that due to the nature of our work, we might not be able to respond immediately.
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FAQ

Who we are and what we do


Why did you change your name from Galen Therapy Centre to just 'Galen Myotherapy'?

In 2016, we were proud to establish our headquarters in West Sussex as Galen Therapy Centre. With dedicated treatment rooms and training areas, having a permanent base supported us in the delivery of our Diploma and treatments, and our animal-centric headquarters will always be our home. In recent years however, we have been invited to speak all over the world, launch training programmes in different counties, and support international partners with our mission: to enrich the lives of dogs. It is due to this evolution and expansion that it’s vital that the name of our organisation reflects our global impact, and is not tied to a geographical location.

Galen Myotherapy is the foundation of what we do, and always will always remain the case. We believe therefore that it truly represents who we are and what we do, and as we continue to grow we’re proud to do so under this new organisational name - Galen Myotherapy.

Did you really train the founders of some of the other organisations who also do something similar?

We did. This style of treatment was conceived by Julia Robertson almost 20 years ago, and since then she's trained many people who then went on to set up their own training colleges. You can see a photograph of Natalie Lenton, who set up the Canine Massage Guild, on our diploma page for example. Regrettably in some cases these organisations do not share all of our values when it comes to questions such as the restraint of dogs, or the respect that we show for animals. However we're pleased to say that in the most part we continue to work successfully and in partnership with founders of other companies.

Where are you based?

We're based in Bolney, West Sussex. We're proud of our animal centric headquarters, and it's lovely to be around horses, goats, sheep and chickens all day as our students will tell you. Due to the nature of our work, we're often travelling around the UK and to different counties around the world, so if you'd like to come and see us to discuss anything it could be worth getting in contact first.


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FAQ

Treatment for your dog


I think my dog would benefit from what you provide. What are the next steps?

The best thing to do would be to take a look at our list of Galen Canine Myotherapists to see if we have someone in your area. You can find a list of our therapists on the team page. If there's someone close to you, then we advise making contact directly. If there isn't anyone close to you then why not visit our Distance Support Programme page.

What do you mean by 'choice led treatment'?

It’s vital for the dog being treated that they feel they have a ‘choice’ in the treatment. We never use forced restraint, and treatment will always take place on the floor or on a low level, which is where a dog is most comfortable. The practice of ‘choice’ is one that has now become main-stream with many top trainers and behaviourists using the term, and has evolved into our revolutionary Positive PACT treatment protocol. Dogs often get up, move around, and then return to treatment through this process, and it's one of the ways we show respect to the animals that we treat.

Some other organisations treat dogs on tables, and my dog has been restrained during treatment. Are you saying this isn't right?

We're exceptionally mindful of discussing the protocols of other organisations, guilds, or companies, and they way they believe animals should be handled. However, suffice to say we do not believe that treating dogs in this way is appropriate at all.

You don't seem to have that many therapists working for you, given how long you've been established.

That's not strictly speaking a question, but we'll answer it anyway! The list of therapists on our team page are just those who are members of our core team of Galen Myotherapists, who are practicing in the field. Many of the other people that have trained with us are either Vets or Veterinary professionals, or specialists in the field who have studied our Galen Myotherapy Diploma to add to existing knowledge.

We've also trained dozens of people who wanted to use Galen Myotherapy to help their dogs, or the dogs of their friends. But ultimately we believe success isn't measured simply by the amount of people that have undertaken training with us. It's more about having a focused team of animal-centric therapists who will enrich the lives of dogs all over the world.

You don't have any therapists near me?

We're proud to say that even if there aren't any therapists near you we can still help! For several years we've been running our Distance Support Programme, which is a process where using photos, videos and our Galen Comfort Scale assess your dog. You can find out more about it by following this link.

You mention Positve PACT a lot? What is this?

Ultimately it's a set of principles around how to build a relationship with a dog to ensure the most effective treatment. Using these principles, we create a relationship with the dog to get an understanding of their levels of comfort, and allow them to present themselves to accept treatment. You can read more about it by following this link.


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FAQ

The Galen Myotherapy Diploma


Your diploma looks great. Where can I find out more about it?

If you visit our diploma page you’ll find lots of general information about the diploma. This provides links to the four different versions of the course, which are aimed at the complete beginner, those with foundational knowledge, Veterinary Professionals, or Vets. We’ve also made our course pack available for download, and in this you’ll find even more information, and a sample task and exercise too which means you can see the level of study required.

And remember, if you’d like to find out more you can always email us or give our office a call on 01444 323 455.

There are other courses available that are more expensive. Does this mean they're better?

Not at all. Our course prices simply aren't based on maximising profit. Whilst we have costs to cover and a need to be commercially successful to allow future growth our primary concern is making our course as affordable and accessible as we can. Our course provides training that others simply don't supply. This isn't just in terms of the theoretical and practical training, but also our accreditation process, our human physiology day, marketing and commercial training. We have the confidence to say that our course is the best in the world, but at a price to you that makes it affordable.

I’m not in the UK. Can I still study with you?

Of course. All of the theory learning of our course is managed by our online Student Portal, which you can access from anywhere in the world. The practical sessions are currently held only in the UK however, at our headquarters in West Sussex, which means you would have travel to the UK to attend these. However, if you’re in Scandinavia or Australia we work with international partners who hold the practical sessions in Oslo or Australia, you can find out more about these on our International Schools page. In late 2019 we also have a Spanish version of the course coming online, please follow us on Facebook to keep up to date with when this will be happening

Can I pay monthly for the diploma course?

You can pay monthly for all versions of the diploma course. Please note however that we cover the cost of the course, and then you reimburse us for this on a monthly basis. This means that if you took the unlikely decision to abandon your studies, you would still be required to continue your monthly payments. We provide monthly payment process to make our course as accessible as we can, and you can always make extra payments, or pay off the course early without penalty.

What happens when I finish the diploma course?

Well, that's very much up to you and your reasons for studying with us. We're proud to offer a fantastic post-graduate programme, where for a small nominal fee (under £100) you'll receive a huge level of support. This includes being invited to Crufts to work with us on our stand, peer-support and networking, along with CPD training. There are also other benefits, such as marketing support and the offer of a heavily subsidised website if you're looking to develop a new career. Information around this is in our course pack.

Do you invite all your therapists to work with you at Crufts?

We do! Crufts is always a big part of our calendar, and being the world-leader in canine Myotherapy we're very well established there. We invite all of our team to come and spend some time with us, and share information about what Galen Therapy Centre is and what we do. We have demonstration treatments on our stand, and provide warm ups and warm downs to dogs who are taking part in the events. It's also a great few days, so you can see a video of us at Crufts in 2019 on our YouTube channel by following this link.

Will it be easy to run a business as a Myotherapist after I've graduated?

As with any business there is a need to be focused and driven to be succesful. However, as more and more people find out about Galen Canine Myotherapy, and are looking for alternative ways to support their dogs it's a field which is definitely growing. We're pleased to say that many of our therapists are working full time, and have built successful businesses with Galen Myotherapy. We also provide a huge amount of support after you graduate, meaning that you can receive help with marketing, branding as well as the support of your peers.

Have your prices recently changed?

The have. As the business has grown we are now fully VAT registered which has meant a rise to our prices. However, despite being the world-leader in what we do, we have made our course as accessible as possible and is cheaper than many that are available from other providers. We also believe that 'great value' isn't just about the lowest price, but instead is about a great product at an appropriate price. Therefore with so many features that are unique to the Galen Canine Myotherapy Diploma, we feel that it's great value even at the recently raised prices.


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FAQ

General Education


Do you run all of your own workshops?

We're proud to say that many of our workshops are run by experienced members of our Galen Myotherapy team. Therefore, whilst we might mention and share details of their workshops here on our website, they manage bookings and payments themselves. This is why we'll sometimes request you get in contact with them directly, but you can find details of any workshops that are coming up by having a look at our calendar page.

I'd like Julia to come and speak at my event. How do we go about this?

The best thing to do would be to send a message to mail@caninetherapy.co.uk with details of who you are, and what you're looking for. As you can imagine, Julia is invited to speak at events all around the world and while we'd like to attend them all, sadly it's not always possible. Therefore, we'd love to hear from you so we can open a dialogue and share details of what we can offer, and the costs involved of engaging Julia to speak.


I looked at so many courses that are available, but I'm so glad that I decided to study with you. The difference for me was the way you give dogs choice, and I couldn't imagine working any other way. Since graduating I've been able to support my dogs, and the support you gave me in marketing have allowed me to build a client base in my local town and beyond.

I couldn't imagine not being part of Galen Therapy Centre now, thank you SO much!

Susan Herenforth, Birmingham